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DVD TALK
Customer Service Phone Numbers & Email Addresses

Customer Service Phone Numbers & Email Addresses

Online Retailers:

A&B Sound Hours of Operation (PST): M-F 9AM-5PM
1-888-227-6863 in Canada & U.S.
[email protected] or [email protected]

AMAZON.COM Hours of Operation (PST): 24/7
1-800-201-7575 or 1-206-266-2992
[email protected] or [email protected]

AMAZON.CA Hours of Operation (PST): 24/7
1-877-586-3230

BARNES & NOBLE.COM Hours of Operation (EST): 7 days 7AM-11PM
1-800-843-2665
[email protected]

BESTBUY.COM Hours of Operation (PST): 24/7
1-888-237-8289
E-mail Form

Bestprices.com
1-888-324-4200
[email protected]
Live Chat With Customer Service

BORDERS Hours of Operation (EST): M-F 8AM-10PM, Sa 9AM-8PM, Su 11AM-8PM
1-800-770-7811
[email protected]

BUY.COM Hours of Operation (MST): M-F 7AM-7PM, Sa 8AM-12PM
1-800-800-0800
E-mail Form

CD Universe Hours of Operation (EST): M-F 9AM-5PM
1-800-231-7937 or 1-203-294-1648
[email protected]

CHAPTERS.INDIGO.CA Hours of Operation (EST): M-F 8AM-9PM
1-800-832-7569
[email protected]

Columbia House DVD Club Hours of Operation (EST): M-F 8AM-10PM, Sa 8AM-4:30PM
1-800-262-2001 or 1-888-224-3115 or 1-800-667-0364
[email protected]

DeepDiscountCD Hours of Operation (CST): M-F 8AM-7PM, Sa 9AM-5PM
1-800-258-1995
[email protected]

DeepDiscountDVD Hours of Operation (CST): M-F 8AM-7PM, Sa 9AM-5PM
1-800-264-5076
[email protected]

Digital Eyes Hours of Operation (CST): M-F 8AM-7PM, Sa 9AM-5PM
1-888-993-6344
[email protected]

Digital Video Depot
1-905-633-9460
[email protected]

DisneyStore.com Hours of Operation (PST): 24/7
1-800-328-0368

DJANGOS.COM Hours of Operation (PST): M-F 8AM-5PM
1-503-241-6584
[email protected]

DVD Box Office
1-888-852-9063 in US and Canada or 1-905-709-1571
[email protected]
[email protected]


DVDEmpire.com Hours of Operation (EST): M-F 9AM-5:30PM
1-888-383-1880 or 1-724-933-0399
[email protected] (Order questions)
[email protected] (General Info)
[email protected] (Returns)


DVD Overnight
1-877-DVD-1099
[email protected]

DVDPlanet Hours of Operation (CST): M-F 8AM-7PM, Sa 9AM-5PM
1-800-818-9693
Fax: 1-630-775-3355
[email protected]

DVDSoon.com Hours of Operation (EST): M-F 9AM-4PM
1-888-983-7666
[email protected]

eBay Hours of Operation (PST): M-F 6:30AM-5:30PM
1-888-749-3229

eCampus Hours of Operation (EST): M-F 9AM-5PM
1-888-388-9909
[email protected] Customer Service
Online Customer Service Chat

Five Star DVD
1-800-892-1654 or 1-800-815-STAR or 1-480-967-0077
E-mail Form

fye Hours of Operation (EST): M-Sa 9AM-5PM
800.818.1941
E-mail Form

Half.com Hours of Operation (MST): M-F 7AM-5PM
1-800-545-9857
[email protected]

J&R.com Hours of Operation (EST): M-F 7AM-11PM, Sa-Su 8AM-11PM
1-800-221-8180 or 1-800-426-6027
[email protected]

K-MART Hours of Operation (PST): 24/7
1-866-KMART-4U, Opt. 4
[email protected] For questions about your order
[email protected] For all other questions or comments


NetFlix Hours of Operation (PST): M-F 6AM-7PM, Sa-Su 6AM-2:30PM
1-888-638-3549

North American DVD
1-416-218-0415
E-mail Form

Overstock.com Hours of Operation (PST): 24/7
1-800-843-2446 or 1-800-989-0135
[email protected]
[email protected]
[email protected]
[email protected]


Paypal.com Hours of Operation (CST): 7 days 6AM-12AM
1-888-221-1161
E-mail Form

PlayCentric
[email protected]

SamGoody.com Hours of Operation (EST): M-F 9AM-9PM
1-800-538-3465
[email protected]

Showoffdisplays.com
1-877-566-7755

TARGET.COM Hours of Operation (PST): 24/7
1-800-591-3869 or 1-888-304-4000
E-mail Form

Tower Records Hours of Operation (PST): M-F 6AM-6PM
1-800-369-8693
[email protected]

Vstore Hours of Operation (MST): M-F 6AM-9PM, Sa-Su 10AM-6PM
Numerous do-it-yourself e-tailers
1-800-821-6034

VideoFlicks Hours of Operation (EST): M-F 9AM-5PM
1-800-821-6034
[email protected]

WalMart.com Hours of Operation (CST): 7 days 6AM-1AM
1-800-966-6546
E-mail Form


Studios:
Also see Collective List of Defective DVD's and More DVD Company Info

Anchor Bay Entertainment Hours of Operation (EST): M-F 8AM-5PM
1-877-709-1330
Fax: 1-734-542-6996
Defective Anchor Bay DVD's

Blue Underground
[email protected]

Buena Vista Home Entertainment (Dimension, Hollywood Pictures, Miramax, Touchstone) Hours of Operation (CST): M-F 9:30AM-7:30PM
1-800-477-2811 customer relations
1-888-877-2843 in Canada
BVHE DVD Technical Support

Columbia Tristar Home Video
1-310-244-4000

The Criterion Collection
1-212-431-5199
E-mail Form
Known Problems
Report a Problem

Disney DVD Hours of Operation (CST): M-F 9:30AM-7:30PM
1-800-723-4763 customer relations
Disney DVD Technical Support

DreamWorks Home Entertainment
[email protected]

Fox Home Entertainment Hours of Operation (PST): M-F 8AM-5PM
1-888-223-2FOX
Fox Replacement DVD Program

HBO Home Video
[email protected] for defective DVD/VHS
[email protected] may or may not result in any help

Image Entertainment
[email protected]

Lion's Gate Home Entertainment

MGM
1-877-MGM-4YOU
[email protected] or [email protected]

New Line Home Video
1-310-967-6670

Paramount Home Entertainment
1-323-956-3010
1-888-895-1355 for Star Trek: Deep Space 9 issues

Rhino
Defective "Transfomers: Heroes" DVDs

Troma
1-800-TROMA14, Ext. 26
[email protected]

Universal Studios Home Video
Contact Universal
[email protected]
Defective DVDs
661-702-5132
[email protected]
Website for Defective DVDs

Warner Home Video
1-818-954-6000
E-mail Form


Studio Free Movie Offers:

BVHE/Disney DVD Mail-in Offers
Status Website If the lookup form doesn't work, try the e-mail form

Fox "Buy 4, Get 1 free offer" Hours of Operation (PST): M-F 8AM-5PM
1-877-369-7867 or 1-800-613-2658 or 1-888-695-7222

Paramount "Buy 5, Get 1 Free" Offer
1-800-205-8925 or 1-323-956-3010

Universal "Buy X, Get 1 Free" Offer
1-800-698-8705

Warner "Buy -, Get - Free"
1-888-240-3472 or 1-800-233-2221 or 1-888-243-8383


Rebate Companies:

Ebates
1-415-508-2300
E-mail form

MyPoints
[email protected]

RocketCash
1-650-938-6000
[email protected]





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