While the T-2 Extreme Edition DVD looks and sounds fantastic [Review], the metal case it comes in has many DVD buyers Up in Arms. Unfortunately many unlucky T-2 Extreme Edition DVD buyers (ourselves included) are finding that the fancy metal case will quickly terminate the plastic amary case inside. Artisan has been quick to acknowledge the problem and they've set up an email address people to call to get new plastic replacement cases. The address to email for a replacement case is [email protected]. Since the metal cases are 'limited' they are only going to replace the plastic inside case, our advice is to NOT put the new case back in the metal sleeve as it WILL tear it!